In partnership with the American Hotel & Lodging Educational Institute, hotel employees can access FREE online supervisory and managerial training programs to advance their industry skills. Take advantage of the free learning opportunity. Classes include Supervisor Skill Builders, Hospitality Manager Leadership and CHA online review.
Supervisory Skill Builders
9 Courses | Total 18 Hours
Suitable for: Entry-level hospitality employee, hospitality supervisor
Learn the essential skills that help supervisors contribute to the success of a hospitality establishment. Nine modules offer skills development for key areas including conflict management, staffing and scheduling, communication, and team building. This training is suitable for entry-level hospitality employees and hospitality supervisors.
Please note that while Supervisory Skill Builders can assist with preparation for the Certified Hospitality Supervisor (CHS) exam, training completion does not qualify you for the Certified Hospitality Supervisor (CHS) Certification. Time in position and other prerequisites must be fulfilled and a completed application submitted before sitting for the exam and earning the certification.
To access this training, click here to go to our Online Learning System. Enter enrollment code/key: SSB-Free
Hospitality Manager: Leadership
1 Course | 2.5 Hours
Suitable for: Entry-level hospitality employee, hospitality supervisor, hospitality manager, general manager
Learn how to lead a team by building a positive workplace culture, aligning day-to-day operations with organizational goals, using emotional intelligence to connect with employees, and more. Be more than a manager, be a leader. This training is suitable for entry-level hospitality employees, hospitality supervisors/managers and general managers.
To access this training, click here to go to our Online Learning System. Enter enrollment code/key: HML-Free
Certified Hotel Administrator (CHA) Online Review
7 Review Modules and Quizzes | 2.5 – 3 Hours Each
Suitable for: Hospitality supervisor, hospitality manager, general manager
Review the necessary knowledge essential to overseeing all functional areas of a hospitality establishment as a general manager or operations executive. Module topics includes rooms management, human resources, financial management, marketing and sales, and more. This training is suitable for Hospitality supervisors/managers and General managers.
Please note that while the CHA Online Review can assist with preparation for the CHA exam, training completion does not qualify you for the Certified Hotel Administrator (CHA Certification). Time in position and other prerequisites must be fulfilled and a completed application submitted before sitting for the exam and earning the certification.
To access this training, click here to go to our Online Learning System. Enter enrollment code/key: CHA-Free
How to Enroll for AHLA Free Classes
To enroll in any of these free training courses, you must have an account on our Online Learning System. Your AHLEI.org website login will work not work, you must set up a new account. Please follow these instructions for setting up your online learning account:
1. Login or create an account at learn.ahlei.org if you don’t already have one. Tip: The link will open in a new tab, do not close this page because you will need the Course Link and enrollment code/key later to self-enroll.
- For new accounts, read the instructions and click “Create new account” on bottom right.
- Complete all required fields on the form. Tip: In the Brand field, enter your hotel’s brand/management company or individual, if you are not associated with a hotel.
- When you submit the form, an email will be sent immediately to your email address.
- To confirm your account, please click on link in the email.
- Once your account is confirmed, you will be logged into the online learning system
2. Return to this page and click on the link for the training course you want.
3. On the enrollment options page in the Self enrollment (Student) field, enter the enrollment code/key and start your course.
For step-by-step How-To Guide on how to enroll in the free training course, click here.
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